Bjak Review 2026: 16 Insurers, a Bank Negara Adviser Licence, and the Free VIP Package

What Bjak Actually Is

Bjak is a Malaysian-founded comparison platform for motor insurance. You give it a registration number and an IC, and it comes back with quotes from a panel of insurers and takaful operators, along with an option to renew your roadtax in the same flow. The operating company is BJAK Sdn. Bhd., registration 1339813-K (201901030483), incorporated in 2019, and it now describes itself as Southeast Asia's largest insurance comparison platform with more than six million users and operations in Malaysia, Thailand, Japan and Taiwan.

The product exists because Malaysian motor pricing is genuinely dispersed. The same car with the same cover level can price 20 to 40 percent apart between insurers, and the default behaviour, renewing with whoever insured you last year, quietly pays for that spread every single year. A comparison screen turns a phone call and a leap of faith into a five-minute price check.

Beyond car insurance the same account covers motorcycle insurance, roadtax renewal, travel insurance, an NCD checker and premium calculators. For most readers, though, Bjak is a once-a-year tool: you show up a fortnight before your policy expires, quote the car, and leave.

The Bank Negara Adviser Licence: What It Does and Does Not Mean

This is the most important thing that has changed about Bjak recently, and it is widely misread. Insurance Business Asia reported on 2 December 2025 that Bjak had gained approval as a financial adviser, permitting regulated financial advice to retail customers in the insurance and takaful markets with an initial focus on motor, alongside its existing digital distribution business. Free Malaysia Today carried the recognition again on 16 June 2026. Bjak's own compliance page lists approval as both a Financial Adviser and an Islamic Financial Adviser.

What that status buys you as a buyer is conduct: a licensed adviser can recommend, not merely list, and recommendations come with regulatory obligations and a complaints path behind them. For a category where the cheapest screen price is often the wrong answer, that is a meaningful upgrade over an unregulated lead-generation page.

A note on the two dates, because you will see both quoted online. The trade press reported the licence in December 2025 and national press covered the recognition in June 2026. Both refer to the same approved-adviser status rather than two separate licences. If a precise date matters to you, verify it directly against the regulator's register.

The Bjak Story: Bootstrapped, Then Regulated

Bjak was incorporated in 2019, which makes it a young company by the standards of the insurers it sells for. Third-party company-profile databases such as Tracxn and Crunchbase describe it as profitable early and without significant external venture funding. Those are secondary sources and BJAK Sdn. Bhd. is private, so treat the financial picture as unverified. What is observable from outside is the behaviour: Bjak has competed on being cheap to transact with rather than on the biggest advertising budget.

The early proposition was mundane and effective. Renewing motor insurance in Malaysia used to mean a WhatsApp to an agent, one quote, and no idea whether it was fair. Bjak put the quotes on a screen and added the two things that removed the last excuses: roadtax renewal in the same checkout and, in that era, delivery of the physical roadtax sticker to your door. National coverage in 2021 framed it exactly that way, as the place you go to compare rather than to be sold to.

Two things then reshaped the business. First, the panel got wide: by December 2025 Bjak was announcing sixteen insurers and takaful operators on one platform, which is a defensible moat because each integration is a separate commercial and technical negotiation. Second, the sticker went away: from 1 February 2026 JPJ stopped printing the windscreen slip for Malaysian-owned private vehicles, which retired one of the platform's original conveniences and left the comparison itself doing the work.

The adviser licence is the third act. It moves Bjak from a distribution channel toward a regulated adviser, which is a harder position to copy than a price grid and a better fit for products where the right answer depends on your car, your postcode and your appetite for excess.

Bjak Timeline: Key Milestones

The short version, most recent first: a 2019 startup that became the widest motor panel in the country and then picked up a regulated adviser status, set against the 2026 disappearance of the physical roadtax sticker.

1. Jun 2026

   National press covers the Bank Negara adviser approval

   Free Malaysia Today reports on 16 June 2026 that Bjak is recognised as an approved financial adviser by Bank Negara Malaysia, with users able to evaluate offerings from up to 16 insurers and takaful providers. Bjak's own compliance page lists approval as both a Financial Adviser and an Islamic Financial Adviser under BJAK Sdn. Bhd., registration 1339813-K.

2. Dec 2025

   Adviser licence reported, with an initial motor focus

   Insurance Business Asia reports on 2 December 2025 that Bjak has gained the adviser licence, permitting regulated financial advice to retail customers in the insurance and takaful markets while it continues its digital distribution business, starting with motor. Ronald Lim, CEO of Bjak Malaysia, calls it a major step forward for digital insurance in the country.

3. Dec 2025

   Sixteen insurers on one panel

   Bjak announces what it describes as Malaysia's largest online insurance partnership, sixteen insurers and takaful operators on a single digital platform. Names reported include AIG, Allianz, Chubb, Great Eastern, Takaful Ikhlas, Liberty, Lonpac, Generali, MSIG, Pacific & Orient, RHB Insurance, Berjaya Sompo Insurance Takaful, Tokio Marine, Tune Protect and Zurich Takaful.

4. Early 2020s

   VIP roadside package launches as a paid add-on

   Bjak introduces the VIP package for customers who renew through the platform, built around unlimited nationwide towing, 24-hour roadside assistance, emergency fuel, tyre and battery help and a claim-support hotline. It is sold from about RM79.90 depending on vehicle and policy, and is periodically given away free through promotions and referral links.

5. Early 2020s

   Regional expansion beyond Malaysia

   The platform extends past its home market into Thailand, Japan and Taiwan, and cites MSC Malaysia status. Company profiles describe the business as profitable from early on without significant external venture funding, which is unusual for a Southeast Asian insurtech of its size.

6. 2021

   Comparison volume builds in the press

   National coverage frames Bjak as the place Malaysians go to compare a wide range of motor policies online rather than calling an agent. The roadtax bundle and doorstep sticker delivery are the headline conveniences of this era, both of which the 2026 move to digital roadtax later makes largely redundant.

7. 2019

   BJAK Sdn. Bhd. founded

   The company behind bjak.my is incorporated in 2019 (registration 1339813-K / 201901030483) and grows into the largest vehicle insurance comparison site in Malaysia, later claiming more than six million users.

The 16-Insurer Panel

Panel width is the whole product. A comparison site with four insurers is a shortlist; one with sixteen is a market. These are the names reported on the panel at the December 2025 announcement, a mix of conventional insurers and takaful operators:

The takaful presence matters more than it looks. For a reader who wants a Shariah-compliant motor policy, the alternative is usually quoting operators one at a time. Having conventional and takaful cover on the same screen makes the comparison you actually want, cover and price side by side, a single step.

How the Comparison Works

The flow is short by design. Enter the vehicle registration number and your IC, and the platform pulls the vehicle record and your NCD entitlement, then returns quotes from the insurers willing to price your car.

Treat every price on screen as indicative until the insurer confirms. Final pricing moves with your NCD, your claims history and the add-ons you keep. If a quote looks dramatically better than the rest of the panel, the usual explanation is a different sum insured or a missing add-on rather than a bargain nobody else spotted.

Reading a Quote: NCD, Sum Insured, Add-Ons

Three numbers decide whether a motor quote is good, and only one of them is the premium.

1. Your NCD

The No Claim Discount belongs to you, not to your insurer, so it carries across when you switch. It is also the single largest lever on your premium, which is why a small at-fault claim you could have paid yourself is usually a bad trade.

2. The sum insured

Market value pays what the car is worth when you claim, so the payout falls with depreciation and the premium is lower. Agreed value fixes the figure up front and pays it on a total loss, for a higher premium, which suits a newer car or one still financed. Check the number on screen against what your exact model, year and variant sells for today: over-insuring buys premium you can never recover, and under-insuring risks an average clause cutting your claim.

3. The add-ons you actually keep

This is where comparison flows quietly mislead. It is easy to reach a lower headline premium by dropping cover you meant to keep. In Malaysia the add-on to defend is special perils, the flood and storm cover, because a single flooded car costs more than a decade of the add-on. Personal accident usually earns its place too. Premium glass tiers and a second towing benefit you already have through VIP or a credit card usually do not.

The VIP Package: What It Costs and What It Covers

Bjak VIP is an add-on for customers who renew their motor policy through the platform. It is not insurance and it does not change your policy wording. It is a service layer that sits on top, and the published benefits are consistently built around getting a stranded car moving:

• ✓Unlimited nationwide towing, the headline benefit and the one that would otherwise cost you a few hundred ringgit on a bad day far from home
• ✓24-hour roadside assistance with a dedicated hotline
• ✓Breakdown help: emergency fuel delivery, tyre change, battery assistance
• ✓Accident support, including vehicle inspection and help at the scene
• ✓Claim-support access, so there is a number to call when a claim stalls

The pricing published by Bjak starts from about RM79.90, with the final figure depending on vehicle make, model and the policy you pick at renewal. Bjak runs periodic promotions, including promo codes and referral links, that give the package away free. Our link is one of those: the promotion is applied to your quote before checkout.

Is VIP worth paying for when it is not free? If your comprehensive policy already includes towing and you rarely drive beyond your own state, the honest answer is often no. It earns its keep for long-distance drivers, older cars, and anyone who has ever waited two hours on the North South Expressway for a tow that was capped at 50 kilometres.

Roadtax in 2026: No More Sticker

Insurance and roadtax are locked together: JPJ issues roadtax only when it can confirm active motor cover, checked electronically. So the order is fixed. Buy or renew the insurance, receive the cover note showing your registration number and validity dates, then renew the roadtax, and do it within 14 days of the cover note taking effect. Let more than a fortnight pass and you may not be able to renew for a full year without a fresh cover note.

The 2026 change matters to how you should value any aggregator. From 1 February 2026, JPJ and Pos Malaysia stopped printing the physical windscreen slip for Malaysian-owned private vehicles. Your roadtax is now the digital e-LKM record in the MyJPJ app, verified by QR code at a roadblock. Physical slips are still issued for vehicles owned by non-Malaysians.

For the full breakdown of rates by engine capacity, late renewal and the channels, see our roadtax renewal guide. For cover levels, the NCD ladder and the claims process, see the car insurance guide.

Anatomy of a Bjak Quote, Line by Line

Motor quotes hide their logic behind one number. Here is the same quote pulled apart, using a stylised 2019 Myvi 1.3 in Selangor with a clean five-year record. The figures are illustrative rather than a price list, and the point is the shape: which lines you control, which you do not, and which one line is doing most of the work.

Illustrative figures for a stylised vehicle, to show how the lines relate. Your own quote will differ. Confirm every line on the checkout breakdown.

Claims: Who Actually Handles Them

Bjak states plainly that it is not an insurance company and that policies are issued by the selected providers. That single sentence is the most useful thing on its site. When you have an accident, the party that decides your claim is the insurer or takaful operator whose name is on the policy. They set the excess, apply betterment on parts, and nominate the approved workshop.

What Bjak provides is post-purchase support: guidance through the process and escalation where needed, with the VIP add-on layering on a hotline. That help is genuinely useful when a claim is stuck in a queue, and it is worth having. It is advocacy rather than authority, so calibrate expectations accordingly.

If a claim goes wrong, your escalation path does not run through the platform. It runs to the insurer's own complaints unit, then to the Ombudsman for Financial Services for eligible disputes, and Bank Negara's consumer channels for conduct issues. Knowing that in advance is worth more than any add-on.

The Claim Journey, Step by Step

Nobody reads this part until the day they need it, which is exactly why it belongs in a review. Here is the sequence after an accident in Malaysia, and where a platform, a VIP package and the insurer each sit in it.

1. 1. Make the scene safe, then document it. Photograph the damage, the position of both vehicles, the plates and the surroundings before anything moves. This is the evidence your claim rests on and no one can recreate it later.
2. 2. Police report within 24 hours. A report is required in practice for a motor claim in Malaysia. Miss the window and you are arguing about admissibility instead of about repairs.
3. 3. Towing. This is the VIP package's moment, unlimited nationwide towing and a 24-hour hotline. Without it you are relying on whatever towing benefit your policy carries, often distance-capped, or on whoever arrives first at the scene.
4. 4. Notify the insurer. The insurer, not Bjak, opens the claim. Have the policy number, the report and your photographs ready.
5. 5. Choose own-damage or third-party. Claiming on your own policy for an at-fault incident resets your NCD. If the repair is close to the value of your discount, paying it yourself is often the cheaper route. Do that arithmetic before you file.
6. 6. Panel workshop and adjuster. The insurer directs you to an approved workshop and appoints an adjuster to assess. Proximity of that workshop to your home is why the cheapest quote on the panel is not always the cheapest outcome.
7. 7. Excess and betterment. You pay the excess, and betterment may apply where new parts improve an older car. Both are policy terms set by the insurer, not by the platform you bought from.
8. 8. Repair, then release. Inspect the work before you sign off. Once you accept the car, reopening a disputed repair is much harder.
9. 9. If it stalls. Escalate to the insurer's complaints unit first. Bjak support and the VIP hotline can chase and escalate on your behalf. For an unresolved eligible dispute the next step is the Ombudsman for Financial Services, with Bank Negara's consumer channels for conduct issues.

All-In Cost: Bjak vs MyEG vs Direct vs Agent

Platform arguments are usually fought over the wrong number. This is a stylised comparison of the same car, the same cover and the same NCD across four channels, to show where the money actually sits. Treat the figures as arithmetic on published fee structures rather than as quotes.

Stylised example: RM70 roadtax added to each row, identical cover and NCD assumed, premium differences reflecting a 20 to 25 percent spread across insurers. Not a quote.

Two lessons fall out of it. The gap between Bjak and MyEG is a rounding error, six ringgit on a bill of six hundred. The gap between comparing and not comparing is RM140, more than twenty times larger. Anyone optimising the platform fee while auto-renewing every second year has the priorities backwards. The VIP promotion is worth more than the fee difference too, which is the honest reason to start a quote through a referral link rather than cold.

How to Buy, Step by Step

1. 1.Start two weeks before expiry. Not on the last day. A payment glitch or a detail mismatch on the final afternoon is how people end up driving uninsured.
2. 2.Write down last year's premium and your NCD. Without a baseline you cannot tell a good quote from a mediocre one.
3. 3.Quote the car on Bjak. Registration number, IC, postcode. Check the NCD it pulls matches what you expect.
4. 4.Fix the sum insured first. Market or agreed value, set close to real used-market value, before you look at any premium.
5. 5.Keep special perils. Then add personal accident if you want it, and stop. Every extra tier is a premium you pay for a claim you probably will not make.
6. 6.Cross-check one rival. Quote the same car on MyEG or PolicyStreet. Two quotes is the whole discipline; three is diminishing returns.
7. 7.Confirm the VIP line and the total. Look at the breakdown, not the banner. Then pay and save the cover note.
8. 8.Renew the roadtax within 14 days and check the e-LKM appears in MyJPJ.

Five Red Flags to Check Before You Pay

Everything on this list is fixable in the thirty seconds before payment and expensive to fix afterwards. Read the checkout breakdown, not the banner.

Bjak vs MyEG, PolicyStreet, Qoala, Fatberry & Direct

Every option below sells you a policy from a licensed insurer. What differs is the panel width, the fee on top, and how much help you get when something goes wrong.

The bottom line on each

• Bjak wins on panel width and on not charging you to transact. Take it as your first quote.
• MyEG is the trust play, backed by a Bursa-listed government-services concessionaire. Its convenience fee is small and its comparison is genuine, so it is the natural second quote.
• PolicyStreet and Qoala are licensed insurtechs worth a look if you also want travel, home or medical cover in the same place.
• Fatberry competes on rebates. Do the arithmetic on the all-in cost rather than the headline rebate.
• MyJPJ is free and government-run, and it is the correct answer when you are not shopping insurers at all.
• A good agent still beats every platform on the day your car is on a tow truck. If you have one you trust, their price premium may be the cheapest insurance in this list.

Six Drivers, Six Different Answers

"Should I use Bjak" has different answers depending on which car you own and where you keep it. Six common Malaysian situations, and what each one should actually do:

Who Bjak Is For (and Who It Isn't)

Tips That Save Real Money

Common Mistakes

Pros and Cons

Frequently Asked Questions

Final Verdict: 4.3/5

Bjak does the one job a motor comparison site exists to do, and on the published panel counts it does so across more insurers than its rivals list: sixteen insurers and takaful operators, free to quote, no convenience fee stacked on the premium, and roadtax renewal in the same flow. The Bank Negara adviser approval reported in December 2025 puts it in a different regulatory category from a plain price-listing page, which is the most substantive thing to happen to a Malaysian comparison site in years.

The marks come off for the things no aggregator can fix. Your claim belongs to the insurer, so a cheap premium from a thin workshop network is a bill you pay later in time rather than in ringgit. The panel count flatters the number of quotes you will actually see. And the flow makes it a little too easy to reach a lower price by shedding the flood cover you wanted. The 2026 end of the printed roadtax slip also quietly removed one of the platform's founding conveniences.

Used well, it is a fifteen-minute annual habit that beats auto-renewal every time: fix the sum insured, keep special perils, quote Bjak and one rival, check the VIP line on the breakdown, then renew the roadtax within fourteen days. That is the whole method, and it is worth more than any discount code.

Related Reading

Sources

Where the specific claims in this review come from. Regulatory status, panel size and promotion terms all change, so verify anything you are relying on against the primary source before you buy.

• Insurance Business Asia, 2 December 2025

  The financial adviser approval, its initial motor focus, the 16-operator panel and the named insurers, with the quote from Ronald Lim, CEO of Bjak Malaysia

• Free Malaysia Today, 16 June 2026

  National coverage of the Bank Negara Malaysia approved financial adviser recognition

• Bjak, compliance and legitimacy page

  BJAK Sdn. Bhd. registration 1339813-K (201901030483), the Financial Adviser and Islamic Financial Adviser statement, and the confirmation that Bjak is not an insurer and that claims sit with the issuing provider

• Bjak, about us

  The six-million-user claim, the product range including roadtax and travel cover, MSC Malaysia status, and operations in Malaysia, Thailand, Japan and Taiwan

• Bjak VIP benefits and plan pages

  The VIP package contents (unlimited nationwide towing, 24-hour assistance, fuel, tyre and battery help, claim support) and pricing from about RM79.90 depending on vehicle and policy

• JPJ and transport ministry announcements

  The end of physical roadtax slips for Malaysian-owned private vehicles from 1 February 2026, digital e-LKM in MyJPJ, and flexible one-to-five-month e-hailing roadtax from 30 January 2026. Covered in detail in our roadtax guide

• Bank Negara Malaysia, motor tariff and NCD framework

  The NCD ladder from 25 percent to 55 percent and the market-value versus agreed-value basis for the sum insured

Malaysia4U is not a licensed financial adviser and this review is general information rather than advice. We earn a referral commission if you buy through our link, which does not change your price.